ATTN: International Students
International Student Support Program (ISSP)
UCLA partners with Morneau Shepell to provide the International Student Support Program (ISSP) to international students.
The International Student Support Program provides confidential support to international students at no cost to them:
- 24/7 remote acculturation support and counseling from clinical advisors who speak their language and understand their culture, including the unique challenges they may face while studying in the United States
- Access to digital content which aims to support the well-being and retention of international students at UCLA
How can students access the program?
International students can access articles, tools, resources, and their Support Advisor through the app, website, and telephone. Students can speak to a Support Advisor for immediate or ongoing support through every ISSP platform:
- Download the free My SSP app from the Apple or Android app store
- Visit the website us.myissp.com
- Dial 1.866.743.7732
Example reasons for students to contact a Support Advisor
o Stress, frustration, concern, or uncertainty about any aspect of their life, for example:
o Difficulty adjusting to UCLA or U.S. life
o Worries about upcoming exams or disappointment with academic performance
o Anxiety about a public speaking assignment
o Procrastination and building time management skills
o Tensions with family members, friends, or roommates
o Loneliness or homesickness
o Concerns about post-graduation plans
UCLA partners with Morneau Shepell to provide the International Student Support Program (ISSP) to international students.
The International Student Support Program provides confidential support to international students at no cost to them:
- 24/7 remote acculturation support and counseling from clinical advisors who speak their language and understand their culture, including the unique challenges they may face while studying in the United States
- Access to digital content which aims to support the well-being and retention of international students at UCLA
How can students access the program?
International students can access articles, tools, resources, and their Support Advisor through the app, website, and telephone. Students can speak to a Support Advisor for immediate or ongoing support through every ISSP platform:
- Download the free My SSP app from the Apple or Android app store
- Visit the website us.myissp.com
- Dial 1.866.743.7732
Example reasons for students to contact a Support Advisor
o Stress, frustration, concern, or uncertainty about any aspect of their life, for example:
o Difficulty adjusting to UCLA or U.S. life
o Worries about upcoming exams or disappointment with academic performance
o Anxiety about a public speaking assignment
o Procrastination and building time management skills
o Tensions with family members, friends, or roommates
o Loneliness or homesickness
o Concerns about post-graduation plans